An employee’s claim shall be closed when the administrator determines it is appropriate to do so. Circumstances meriting claim closure include, but are not limited to, a determination by the administrator that the injured employee has reached the point where no further material improvement would reasonably be expected from medical treatment, the claimant withdraws or abandons the claim, the claimant fails to comply with the administrator’s claim investigation, and the lack of medical treatment within a successive 12-month period. [Ord. 47 Ch. 7, adopted, 11/10/2016.]